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Members

Welcome to Keystone Mercy Health Plan!

Latest Updates

  • February is American Heart Month. Do you know your heart numbers?
  • Keystone Mercy wants to help make your dream of college or a new career possible. Apply for the 2012 Keystone Mercy Member Scholarship. The deadline for applications is March 15, 2012.
  • It’s Hip to Get Smart, too! Along with keeping yourself healthy, it is very important to do well in school. Check out these great web sites for help with school work, advice on preparing for college, and so much more!
  • Keystone Mercy members 21 years of age and older will have a change in their dental benefits beginning January 8, 2012.
  • The Philadelphia Department of Public Health is giving away one-month supplies of nicotine patches. Learn more about how you can quit smoking now!
  • Did you know that you can save time by going to an Urgent Care Center (UCC) instead of the ER? Find an UCC near you!
  • Look what’s new!  Register now to find out more about:
    • Your personal medical benefits
    • Your medicines
    • Your personal health care
    • How you can order a new ID card or Member Handbook

It’s safe. It’s private. It’s Just for You! Start using the Member Portal today!

THANK YOU for choosing Keystone Mercy Health Plan for your health care needs. We are happy to have you as a member.

About Us

  • Keystone Mercy Health Plan has been dedicated to quality health care in your community for more than 20 years. We are a program of Keystone First and Mercy Health Plan.
  • Keystone Mercy is a health plan that arranges health care services for you and your family's needs. We want to help you and your family members to be healthy.
  • We want to make sure you and your family are treated with respect and that your health care services are given in a way that is private and confidential.

Our mission is to bring together quality and easily reached health care services for you and your family. On the side navigation bar you will find topics that will link you to everything that you may want to know about Keystone Mercy including:

If you cannot find the information you are looking for on the Web site or in the Member Handbook, you can:

Call 1-800-521-6860 (TTY 1-800-684-5505) to talk to a Member Services Representative 24 hours a day, 7 days a week.

Nurse Call Line 1-866-431-1514
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