Contact Us

By Mail

Keystone Mercy Health Plan
200 Stevens Drive
Philadelphia, PA 19113

By Telephone

Main Telephone Number
215-937-8000

Member Services
1-800-521-6860
TTY: 1-800-684-5505
Representatives are available 24 hours a day, 7 days a week

Provider Services
1-800-521-6007
Representatives are available 24 hours a day, 7 days a week

For Media Inquiries only
Corporate Communications
Phone: (215) 837-9385
Fax: (215) 937-8776

For business/corporate information regarding Keystone Mercy and its affiliates, please visit AmeriHealth Mercy.

By Email

You can contact us using our Secure Contact Form.

For all other inquiries

Human Resources
humanresources@kmhp.com

Technical Inquiries regarding our Web site
webteam@kmhp.com